Hear What our Clients Have Been Saying

Client Testimonials

This is the first time we’ve bought a house in 10 years and we really felt like we needed a realtor who would guide us, listen to us, and fight for us. The market is so crazy right now, it was intimidating just to make an offer, regardless if it was accepted. Gayla and John are amazing! They truly understand how the industry works, gave us excellent advice, listened to what we were looking for, and stayed with us every step of the way, even past the final closing until we got our keys. I can't say enough about how flexible they are, how knowledgeable, and how approachable they are even if you have a stupid question. If they suggest something you are not familiar with in the offer, trust that they know the market and what works to get your offer accepted. They really do have your best interest in mind. We became more than clients; we became friends.                      John & Cynthia Whaley-Shelton

We could not be more impressed, nor more grateful for The Duerr Team's exceptional service - they went above and beyond for us. We had the distinct pleasure of working with Gayla and John regarding the sale of our aging mother's home and subsequent relocation to an assisted living facility. They were incredibly professional, responsive and hands-on throughout the process. Moreover, they showed such respect and compassion for my mother during a challenging period in her life. And on top of it all, they out delivered against expectations and set the new benchmark for property sales in my mother's former neighborhood. Thrilled thrilled thrilled and could not recommend them more highly!                         Glenn & Jennifer Rewick- Olympia

Gayla was so helpful and such a joy to work with throughout the entire process of buying my first home. She explained the home buying process, made sure I did not miss any important deadlines, and arranged appointments for inspection and repairs. Gayla truly made my buying experience enjoyable and not stressful. I highly recommend working with the Duerr Team on the purchase of your next home!                     Mallory Campbell-Lacey

Gayla was absolutely incredible throughout the home-buying process. Before, during, and after - she’s gone above and beyond the call of duty. She kept my family informed and made sound recommendations at every turn and bump in the road. I cannot recommend anyone more highly than Gayla and the Duerr Team - please use them for all of your Realtor needs so your process is smooth and pain-free!  Recommend before all others!                     Alan & Mary Wiley- Yelm

From the minute we called on John and Gayla to meet with us to sell a rental property of ours, we received nothing but the truth. This team is knowledgeable, straightforward and knows what it takes to get a property sold FAST! We previously had this house listed for months through another firm. The Duerrs did a through market review and told us where we needed to price it to sell, told us what we needed to do to make the property more appealing and we had a full price offer just days after listing. From start to finish we highly recommend The Duerr Team!!                                                      Cliff & Terri Ann Hawkeswood- Tumwater

John and Gayla did a great job selling our home! They kept us informed throughout the process, helped us with details we didn’t remember/understand from our last home sale, and were always friendly, professional and positive. They truly understood our neighborhood, marketed the property brilliantly, and moved our property from listing to closing in just over 30 days. Truly remarkable! We made the right choice in selecting John and Gayla!!                    Marshall Taylor & Dale Floe- Tumwater

We had such a positive & productive experience with the Duerr team! We would highly recommend them if you are buying or selling. Great people to work with!      Bill & Sherry Orgil- Tumwater

When we moved across the country and were unable to travel beforehand to see homes ourselves, Gayla was an absolute godsend. She took us through the homes virtually, gave us invaluable insight into the homes and neighborhoods we couldn't see in person, was available at any time and responded quickly to all of our messages, and most importantly: helped us close on our beautiful new home! It was such a relief to have a Realtor we could trust so completely. I recommend Gayla to everyone I know (or don't know!).

Ben Silver & Lindsey Witcosky- Lacey   


A huge “Thank you!” to The Duerr Team for all the hard work they put in helping us find the perfect home for our family! Gayla went out of her way to make our first home-buying experience as comfortable and stress-free as possible, even from 1,600 miles away. We will continue to recommend Gayla and John to anyone we know moving to the area who’s in need of a fantastic home-buying experience. 

Justin & Stephanie Nelson - Lacey

Gayla and John helped us find a home in Rainier. They also helped us to find a selling agent in Spokane. They were just the expert advice we needed to navigate this big move after being in our Spokane home for 23 years to be closer to the kids and grandkids. They are a great team!                 

Darrell & Donna Dotson- Rainier

We worked primarily with Gayla, who was AMAZING. We moved to Tumwater from Spokane, and she spent an entire day with me looking at homes, showing me the neighborhoods, and really inviting me into her life to make me feel more comfortable with our move. I always felt supported by her, and whenever I had a question, she was quick to answer. She sent me pictures of our new house as it was being completed, and would update me with pictures without me even asking. I walked away from the transaction feeling like I had a new friend and as it turns out, neighbor!! Absolutely wonderful to work with!       Andrew & Leila Graves- Tumwater

I talked to Gayla a year prior to purchasing our home. She gave me some great ideas on things to work on financially and get an idea of what we liked and wanted when the time was right. Fast forward one year--the time was right and John helped us find our forever home. they both were so patient and let us look to get ideas on what we REALLY wanted. We ended up with BETTER than what we had planned and couldn't be happier. John and Gayla are amazing people and that shines through in their work. 100000% recommend John and Gayla to anyone looking in any price range. 

 Sawyer & Bryanne Smith- Rochester

Gayla and John went above and beyond helping us find the perfect home. After living in the area for a few months, we found the area we liked, but there were no homes for sale in that neighborhood. Gayla decided to write and send letters to everyone in that neighborhood asking them to consider selling their home to us. A family in the neighborhood answered her letter, and thanks to her hard work and going the extra mile for us, we now have a great home in the neighborhood we like. Thanks so much John and Gayla!

John & Jody Osborne- Tenino, WA

Funny coincidence: Gayla and John help our tenants find their dream home. The vacancy helped us decide to downsize and move into our rental. Then The Duerrs sold our big house.
John and Gayla went above and beyond to help us sell our home. They gave great advice about what we should do to update and stage it. They even brought some of their own furniture (and a ping pong table) to show the the house at its best. The house sold in two weeks!
Friendly, knowledgeable, and professional. Thank you, Gayla and John, for a great experience.

Teresa Guajardo-Olympia WA

As first time home buyers we very unsure of alot of things and had a ton of questions. I was given Gayla as a referal and was the only agent I contacted, just lucky I guess! She was extremely helpful, never waited for answers to our questions and was never left feeling less than her number one priority. If you're looking for the best - look no further! She truly is amazing! If we were to buy or sell again the Duerr's are the first call we're making.

Joe & Sarah Troxell- Rainier WA

Gayla is amazing! We we're first time home buyers, my husband was stationed in Korea and I was recovering from double jaw surgery. I couldn't talk through out the whole process since my mouth was wired shut for 6 weeks. With her knowledge and expertise, Gayla helped us tremendously answering all questions and concerns (though email and texts). Given our circumstances Gayla didn't hesitate to help us. She truly cares for her clients and I felt that every step of the way. I'm happy to say we got our dream home 🏡. Home buying can be a stressful process, but Gayla really took away a lot of that stress. John and Gayla are wonderful people and we recommend them 100%. For our military families, the Duerr Team is the way to go. Thank you for helping our family ♥️😊♥️

Norma & Rafael Fernandez- Lacey, WA

Gayla works HARD for her clients, and is incredibly knowledgeable in her industry. She will stop at nothing to get her buyers the home they are searching for, and to help her sellers earn the most for their sale! 

Julie Shank- Fairway Loans-Olympia WA

John and Gayla are an exceptionally skilled real estate team. Each brings to the table their own special strengths - John’s mastery of every detail (no matter how minute) of a real estate transaction and Gayla’s impeccable sense of style and presentation. It’s a remarkable partnership and one we were delighted to have in our corner when we made the decision to sell our house. The results say it all: We listed on a Friday and had an offer by Tuesday. Wow! Thank you John and Gayla. You two are the BEST!       Bill Underwood, Vancouver WA

John and Gayla's attention to detail in their write-up of our home, advice for how to best show our home, and their marketing skills all enabled our home to sell quickly! Throughout the process, I always knew what to expect and what they needed from me. They respond quickly to texts or phone calls and answered every one of my questions with enthusiasm and graciousness. They are a great team! I highly recommend them for help in buying or selling a home.       Christine Lawton- Chehalis WA

Gayla was absolutely incredible throughout the home-buying process. Before, during, and after - she’s gone above and beyond the call of duty. She kept my family informed and made sound recommendations at every turn and bump in the road. I can not recommend anyone more highly than Gayla and the Duerr Team - please use them for all of your Realtor needs so your process is smooth and pain-free!             Alan & Mary Wiley- Yelm

John and Gayla gave us so much contentment,confidence and personal attention when selling our home. They answered our questions through texts, emails and calls almost immediately. John has a terrific knowledge of transactions and laws dealing with real estate. Gayla’s eye for detail and her ever-present smile was so welcomed. She helped us stage our home so beautifully. They even showed up at the title company when we signed at closing-WHAT A TEAM!👍 they got the job done and we HIGHLY RECOMMEND!!!                  Steve & Darlene Rothwell- Castle Rock

"Gayla is truly a joy to work with. From start to finish we always felt that we were Gayla's number one priority. She is extremely knowledgeable and savvy and always kind and easy to talk to. She maintains excellent relationships with everyone in the business, which is a huge asset in terms of jumping through the hoops of inspections and mortgages. We could not have chosen a better realtor and recommend her without reservation."-     

Gabe & Katherine Eggers- Olympia, WA

"John Duerr and his wife Gayla Duerr are so great at what they do. Our house wasn't on the market long before it sold. They helped us every step of the way and even went above and beyond when we were in the hospital with our daughter to get documents signed in a timely manner. We can't thank them enough for being great real estate agents, but even more so family friends. So, if you're looking to buy, or sell a home get in touch with one of them! I promise you won't be disappointed!"- Roger & Tiffany Plenefish- Lacey, WA

"My husband and I purchased our first home with the help of Gayla Duerr and we could not have asked for better support from a realtor! She was always on top of the game and available for all of our questions and needs! She worked early and late to compensate for our busy schedules. Though we didn't get a chance to meet John Duerr, his experience and knowledge came in hand multiple times; their teamwork was commendable! We would recommend Gayla and John for any of your real estate needs; especially those first timers finding their way as we were! Thank you again Gayla!"- Justin & Laurel Buck- Littlerock, WA

"Professional, timely, connected, and friendly - these are just a few of the characteristics I could use to describe the Duerrs. My wife and I are both active duty military and we did not move at the same time this past summer, so the task of finding a new home quickly for our family rested solely on my shoulders - an extraordinarily daunting endeavor! However, John’s expertise turned this daunting task into a highly manageable and frankly, smooth process. Leveraging his local contacts, he even recommended a local lender who proved to be equally as adroit and professional. We simply could not have asked for a better experience - We give the Duerr Team our highest recommendation!"- Lalo & Dianna Turpin- Lacey, WA

"Gayla did an amazing job of helping me find my dream home! Being a first time home buyer, Gayla was great walking me through the process. Gayla was organized, diligent and very responsive. She went above and beyond what I could have imagined. I am so grateful for all the help that she put into making my house hunting experience run smoothly. I strongly recommend the Duerr Team!"- Tam Truong- Lacey, WA

"John and Gayla Duerr are an amazing team! They did such a great job in helping us find our new home this year and we are so grateful!! They took the time and attention to really listen to what we wanted and were on the ball to help us find the perfect home for our family. They are always easy to get ahold of and would get back to us promptly if we needed to know something. They are very knowledgeable which also helped to alleviate any questions or concerns we had. We highly recommend Gayla and John!!!"- Chris & Vicki Jovanovic- Lacey, WA

"Gayla Duerr has been wonderful to us. She helped us retirees from Maryland find our forever house in Lacey. She not only took us looking for homes, she also stood by us throughout the buying process helping us every step of the way. After the sale, she continued to give us guidance on where to find furniture, a hairdresser, restaurants and all kinds of other helpful things. I can't say enough about her positive, no-pressure attitude. She's the best."- Vern & Debbie Turner- Lacey, WA

"Wonderful, supportive professionals. Did a superb job in representing us in sale of our home. Highly recommend them to sell your home or find the home of your dreams!"- Michaael & Libby Kennedy- Honolulu, HI

"Gayla is a combination of Wonder Woman and Super Girl. She is petite and welcoming with a smile that instantly puts a person at ease.
She is the most focused and driven woman, with the goal of obtaining the perfect home for each of her clients. From our first meeting, and throughout the home purchasing process Gayla made us feel more like longtime friends than mere clients.
She went the extra mile on several occasions during this adventure with us and made the hurdles we encountered along the way less stressful. Living 2 hours from Olympia makes viewing properties complicated, but with Gayla the process was seamless. She truly understands your vision of home and then relentlessly pursues that dream for you. She comes HIGHLY recommended. Five stars doesn’t seem to do her justice. Thank you for everything you gave to make our dream a reality. You are one in a billion and an OUTSTANDING realtor.
"- Melody Bowden & Peter Panos- Lacey, WA

"We had a great experience with both John and Gayla! They are really solid professionals individually, and work even better as a team. My fiance’ and I first met with them on a last minute basis, but they went out of their way to accommodate us, and even had us in touch with a lender the next morning.
On our first “house shopping” outing, we found the perfect place, but it meant my condo needed to get on the market immediately. That same day, Gayla came back with me to help me with staging and cleaning out the condo so it could be market ready by the end of the week! She really went above and beyond! Gayla also seemed to have a keen sense of what we were looking for and didn’t waste my time by taking me to places I wouldn’t like.
John had my condo sold in days! He really knows what he’s doing when it comes to analyzing the market and pricing to sell. He took care of everything like a professional and he never left us wondering what was going on or happening next. Same with Gayla. We bought in a new development and she was with us every step of the way, ensuring all was going according to plan. Gayla kept communication going between us and the builders and we never had to wonder about the status of our home.
At closing there was a small snag with escrow and funding and it looked like our closing would be delayed, but Gayla made some phone calls and soon had us occupying the home on our original closed date! She knew how much it meant to us to be in the home on the day we had planned. Gayla and John are fantastic realtors, professional and genuinely care about their clients. They both go above and beyond!
"- Josh & Amy Hill- Lacey, WA

"Our experience with Gayla and John Duerr was wonderful! Since we weren’t based in the Olympia area, the amount of time we had to find the ideal home was limited. Gayla made sure that our search was properly targeted so that we could make the best use of our limited time and was able to promptly arrange tours of prospective homes. When we found “the one”, she and John developed a strong offer that encouraged the seller to promptly accept. We feel that the Duerr Team made the whole process seamless and we would recommend their services without reservation."- Laura & Larry Fearn- Lacey, WA

"It’s official. We signed papers today. Selling our Maringo house to a nice couple with two young kids. I hope they enjoy the place as much as we did all those years. Thank you to Gayla & John Duerr- best realtors in all Olympia- incredible job on our behalf, making the process so smooth. We are grateful. On to the next adventure."- Tim & Kim Martin- Olympia, WA

"Gayla has been a friend since grade school. When I moved back to Washington after 30 years away, and found out she had gone into the real estate business with her husband, I knew that I wanted to work with her. Gayla is one of the most kind, caring, honest, “genuinely people focused” persons I know and I knew those characteristics would enable her to be a great agent. And I was not disappointed! Despite my taking months to decide what I really wanted in a house, she remained patient and positive. She went beyond my expectations! Through the home buying process, I met her husband John. They are a great team!"- Christine Lawton- Chehalis, WA

"Gayla and John were great to work with on my home purchase. They would both work with me to ensure my needs were met on my schedule. Gayla was especially attentive during the purchase process, finding water damage after inspection and getting the contract written to include a fix by the seller, saving me a good bit of cash and a headache. Gayla was always responsive and quick to find answers to questions. I am completely confident they can help you find the home you’re looking for. Thank you both John and Gayla for providing such an excellent and smooth real estate transaction!"- Nate Schepis- Lacey, WA

"We bought our house in Washington while we were still living in Texas and never had a worry, due to Gayla’s high level of care. She is so detail oriented and helpful. She even came out to our house and ran the hose to clear our well water and I know her husband, John was working with her also, but our main contact was with Gayla. We could not have asked for a better real estate team!"- Bill & Shelley Whalen- Rochester, WA

"It was a pleasure working with Gayla to purchase our first family home. She walked us through every step and was responsive to our questions/concerns which made the home buying process go quickly and smoothly. I would definitely recommend Gayla for 1st time homebuyers. She truly loves what she does and was sincere in her kindness and joy she brought to the home buying process."- James & Carmen Flores- Lacey, WA

""John Duerr helped us through several transactions. We sold a home and listed it with John. He provided relevant information regarding the market, and even walked through our home and gave us tips and pointers on things to do to make our home more presentable and marketable. With John’s assistance, we sold our home for a good price, despite a declining market and lowering values (2012). We had planned to build a new home but due to the market conditions, we decided to buy one instead. Once again, we asked John to help us find a new home, and after two long days and looking at almost 20 homes, we found the one perfect for us. He pays great attention to detail, and only brought us to homes that fit almost every criteria we had set. Once that transaction was complete, we then sold the land we had planned to build on. Once again, John helped us through the process and got us great value for the land we sold. He’s rock solid and is clearly one of the best around. I’d highly recommend him for his willingness to go the extra mile to make sure your selling/buying process is smooth, uneventful and gets you the results you’re looking for.""- Jeff & Cheri Kennedy- Tumwater, WA

""John and Gayla Duerr came quickly to our aid when we needed to sell our townhouse in a short window of time for a move overseas. They immediately gave us a helpful list of steps to take to get our home ready for sale- things that definitely made an impact. They also worked hard to ensure that our house was seen by other realtors and tapped into other local buyer networks. As a result of their efforts, we had offers on our home within a week. I would recommend them to anyone. They are phenomenal realtors.""- Lasse & Stephanie Lund- Denmark

""My wife and I needed to find a house in Olympia to be near our daughter and her family. We had been caring for our grandsons 3 days per week at our daughter’s old house in Seattle. When they moved to Olympia due to a new job, we needed to follow them to continue caring for our grandsons.

Enter Gayla Duerr from Coldwell Banker and the beginning of our house search in Olympia. We had never been in Olympia before; only passed through on the way to the beach! Gayla took the time to familiarize us with the history, landmarks and neighborhoods in Olympia and Tumwater so we could get a feel for the area and she even provided in-car treats!

We wanted a house located on the route our daughter drives from her house to work, so she could drop off our grandsons for us to take to school and activities. After several weeks of searching, we felt discouraged because we would come close to all the amenities we wanted except a yard large enough for our RV. We felt badly that we were taking up so much of Gayla’s time but she insisted she was determined to find us the right house no matter how long it took. She doesn’t just try to find you a house, but insists it be a home that you love and will feel good about moving into.

At this point Gayla became a miracle worker, even searching for expired listings within the specific travel route. She finally found the perfect home for us, negotiated a win/win with the sellers and we now have the home of our dreams. My wife and I are close to our daughter and her family in a house we love. Thank you very much Gayla and also a thank you to the other half of The Duerr Team – her husband John Duerr. "
"- Bob & Marilyn Gianetto- Tumwater, WA

""John and Gayla Duerr were phenomenal throughout my first home buying experience. They made it way too easy! Both are incredibly knowledgeable, honest and helpful. No complaints whatsoever! Thank you!""- Troy House- Lacey, WA

""John guided us through the process of preparing our home for sale. Then he worked hard to sell it in a difficult timing market. He was a great help and very pleasant to work with.""- Dallas Puckett- Tumwater, WA

""John is sensitive to the importance you place on this major commitment you are about to make. If you are looking for a real estate professional to facilitate negotiation of a win-win agreement that will satisfy both you and the seller, look no further.""- Happy Client in Olympia

""Using John and Gayla Duerr to sell our home was the best decision we made. They helped guide us through every step. Offered great advice on staging to make our home look its best. Even suggested trimming and adding color to our landscape. The pictures of the inside and outside they took were great and showed our home at its best. They held two open houses and sold our house within two weeks. They did a wonderful job of marketing our home and I would recommend them with no reservations. They are honest, hard-working and reliable. They come with a plan and get results.""- Fred & Linda Robbins- Yamhill, OR

""John, I sincerely want you to know how much I appreciated the way you handled my home sale and purchase. I have dealt with many realtors and you were by far the best. I will refer you any chance I can and if I ever buy or sell again, you are the guy!""- Tim Snow, Tumwater, WA

""We were (and are) so grateful to have been connected with The Duerr Team. They were an answer to our prayers. My husband is in the military and we were looking to purchase a home out of state. John has a lot of experience working with military families.

We were only in Olympia, WA for a short time while visiting friends. The service we received while in town was very good. We took a few hours to scope out tome houses so we could have a better idea of what was in the area, and what we were looking for. During our search, Gayla was kind enough to share some history of the area and point out some local hot spots. She even graciously fixed our mispronunciation of “Oly” (So glad we won’t sound like total out of towners! Ha ha.)

While back in Texas, their help was indispensable. I could not imagine going through this process without them! Their help was a huge sigh of relief. They knew just which things needed to be done and when. They ran like a well-oiled machine.

Their service is knowledgeable, professional and friendly. We will be recommending them to anyone moving near Olympia, Tumwater, Lacey and the general Fort Lewis area."
"- Zach & Shelly Metzger- Tumwater,WA

""Thank you guys for really going above and beyond to help us get our dream home! I swear, if there was a road block, it presented itself. But you guys fought hard for us and we thank you very much! And thank you for the tasty pumpkin bread! You are a wonderful team!""- Shawn & Leila- Lacey, WA

""I have bought and sold homes before and have never had transactions go as smoothly. Gayla made the home buying process simple. I never felt pressured to hurry the process along or to settle for something I wasn’t really interested in. She obviously had my best interests in mind at all times. She helped me to find the perfect, quiet lake property. I wake up every day grateful to be able to look out my window and appreciate the beauty of nature.""- James Roberts- Yelm, WA

""I had the privilege of working with John Duerr to purchase my first home. He was phenomenal! I’m so glad my wife and I had the experience of working with him. He was incredibly responsive (via text and email) to all of my first-time home buyer questions and was patient with me through the entire process.""- Josh & Brittany Taylor- Lacey, WA